Terms of Service

SoxAI is an AI API gateway and distribution platform that provides unified access to large language models and AI services from multiple third-party providers through an OpenAI-compatible API interface. We act as an intermediary between you and these providers. Models and providers may be added, modified, or removed at any time without prior notice.

• You must be at least 13 years old to use the Service.
• If you are under 18, you must have parental or guardian consent.
• You must not have been previously suspended or removed from the Service.
• You must comply with all applicable laws and regulations in your jurisdiction, including export control and sanctions laws.

3.1 Registration

You are required to register for an account to access most features of the Service. You must provide accurate and complete information during registration.

3.2 Security

You are responsible for maintaining the confidentiality of your account credentials and API keys. You agree to notify us immediately of any unauthorized use. We are not liable for losses arising from unauthorized access.

3.3 Organizational Accounts

If you create or manage an account on behalf of an organization, you represent that you have the authority to bind that organization to these Terms.

4.1 Pre-Paid Credits

The Service operates on a pre-paid credit model. You purchase credits which are consumed based on your API usage.

4.2 Credit Expiry

Purchased credits remain valid for 365 days from the date of purchase. Expired credits are non-refundable and cannot be reinstated.

4.3 Refunds

Refund requests may be submitted within 24 hours of purchase for unused credits. After 24 hours, unused credits are non-refundable. Promotional or bonus credits are non-refundable under any circumstances.

You agree not to use the Service to:

• Violate any applicable law or regulation
• Infringe on intellectual property rights of others
• Generate content that is illegal, harmful, or abusive
• Generate, store, or distribute child sexual abuse material (CSAM)
• Attempt to circumvent rate limits, quotas, or access controls
• Reverse-engineer, scrape, or resell the Service without authorization
• Introduce malware, viruses, or malicious code
• Impersonate others or create fraudulent accounts
• Interfere with or disrupt the Service or its infrastructure
• Create multiple accounts to exploit promotional credits, sign-up bonuses, or referral rewards

7.1 Ownership

You retain ownership of all content you submit through the Service (“Input”). Ownership of AI-generated output (“Output”) is subject to the terms of the underlying AI model provider and applicable law.

7.2 No Training on Your Data

We do not use your Input or Output to train AI models. Request content is forwarded to upstream providers and is subject to their respective data usage policies.

7.3 Logging

By default, we log request metadata (model, token counts, costs, timestamps) but not prompt or completion content.

The Service routes requests to third-party AI providers. Each provider has its own terms of service and privacy policies. You are responsible for complying with the terms of any provider whose models you use through SoxAI. We are not responsible for the availability, accuracy, or conduct of third-party providers.

All rights, title, and interest in the Service belong to SoxAI or our licensors. Nothing in these Terms grants you any right to use our trademarks, logos, or branding without prior written consent.

• You may terminate your account at any time. Outstanding fees remain due.
• We may suspend or terminate your account for violation of these Terms, with or without notice.
• Upon termination, your right to use the Service ceases immediately.

The Service is provided “as is” and “as available” without warranties of any kind, express or implied. We do not warrant that the Service will be uninterrupted, error-free, or secure.

To the maximum extent permitted by law, SoxAI shall not be liable for any indirect, incidental, special, consequential, or punitive damages. Our aggregate liability shall not exceed the greater of (a) the amount you paid to us in the 12 months preceding the claim, or (b) $100 USD.

We may modify these Terms at any time. Material changes will be communicated at least 30 days before taking effect. Continued use after changes constitutes acceptance.

These Terms shall be governed by the laws of the State of Delaware, United States, without regard to conflict of law principles.

If you have questions about these Terms, please contact us at [email protected].